Tuzo Driving School Ltd customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
Tuzo Driving School Ltd
Telephone: 07526 809876
Email: tuzo@tuzodrivingschool.co.uk
Website: https://tuzodrivingschool.com
Company Number: 17047794
What information we collect, use and why
We collect or use the following information for driving lesson provision, student education and welfare:
- Names and contact details
- Date of birth
- Next of kin and emergency contact information
- Payment details and financial transactions
- Special Educational Needs or additional support information (SEND)
- Photographs for pass announcements or marketing (with consent)
- Lesson booking information and cancellation records
- Account access information
- Driving test results
- Student progress reports
- Information relating to compliments or complaints
We may also collect special category information for student welfare. This information receives additional protection due to its sensitive nature:
- Relevant health information where required for safe instruction
We collect or use the following information for dealing with queries, complaints or claims:
- Names and contact details
- Addresses
- Payment details
- Account login or user information
- Purchase or service history
- Dashcam footage recorded outside the vehicle
- Financial transaction information
- Correspondence
- Lesson booking and cancellation data
Lawful bases and data protection rights
Under UK data protection law we must have a lawful basis for collecting and using your personal information.
Your data protection rights include:
- Right of access – You may request copies of your personal data.
- Right to rectification – You may ask us to correct inaccurate information.
- Right to erasure – You may request deletion of your personal data.
- Right to restriction of processing – You may ask us to limit how we use your data.
- Right to object – You may object to certain processing.
- Right to data portability – You may request transfer of your data.
- Right to withdraw consent – Where consent is used you may withdraw it at any time.
If you make a request we will respond without undue delay and within one month.
Where we get personal information from
- Directly from you
- Parents or carers
- Online enquiry forms
How long we keep information
We normally retain student records for up to 2 years after the final lesson or last contact.
Some financial records may be retained longer where required for tax or legal compliance.
Who we share information with
Data processors
Total Drive App
Total Drive is used to manage instructor diaries, lesson records, payments, student contact details, driving licence details, theory test progress, and driving test bookings.
- Parents or carers where appropriate
- External auditors or regulators where required
- Public platforms such as our website or social media for pass announcements (with consent)
How to complain
If you have concerns about our use of your personal data please contact us using the details above.
You may also complain to the Information Commissioner’s Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
Last updated: 8 March 2026
Website analytics and cookies
This website may use analytics tools and cookies to help us understand how visitors use our website and to improve our services. These tools may collect anonymised information such as pages visited, time spent on the website, device type and general location.
You can control or delete cookies through your browser settings.
Embedded content from other websites
Pages on this site may include embedded content such as videos, maps or booking widgets. Embedded content behaves the same way as if you had visited the other website directly.
These websites may collect data about you, use cookies and monitor your interaction with that content.
Who we are
Tuzo Driving School Ltd operates the website https://tuzodrivingschool.com.
Company Number: 17047794
For privacy enquiries please contact: tuzo@tuzodrivingschool.co.uk
