Tuzo Driving School Ltd customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Tuzo Driving School Ltd

Telephone: 07526 809876

Email: tuzo@tuzodrivingschool.co.uk

Website: https://tuzodrivingschool.com

Company Number: 17047794

What information we collect, use and why

We collect or use the following information for driving lesson provision, student education and welfare:

  • Names and contact details
  • Date of birth
  • Next of kin and emergency contact information
  • Payment details and financial transactions
  • Special Educational Needs or additional support information (SEND)
  • Photographs for pass announcements or marketing (with consent)
  • Lesson booking information and cancellation records
  • Account access information
  • Driving test results
  • Student progress reports
  • Information relating to compliments or complaints

We may also collect special category information for student welfare. This information receives additional protection due to its sensitive nature:

  • Relevant health information where required for safe instruction

We collect or use the following information for dealing with queries, complaints or claims:

  • Names and contact details
  • Addresses
  • Payment details
  • Account login or user information
  • Purchase or service history
  • Dashcam footage recorded outside the vehicle
  • Financial transaction information
  • Correspondence
  • Lesson booking and cancellation data

Lawful bases and data protection rights

Under UK data protection law we must have a lawful basis for collecting and using your personal information.

Your data protection rights include:

  • Right of access – You may request copies of your personal data.
  • Right to rectification – You may ask us to correct inaccurate information.
  • Right to erasure – You may request deletion of your personal data.
  • Right to restriction of processing – You may ask us to limit how we use your data.
  • Right to object – You may object to certain processing.
  • Right to data portability – You may request transfer of your data.
  • Right to withdraw consent – Where consent is used you may withdraw it at any time.

If you make a request we will respond without undue delay and within one month.

Where we get personal information from

  • Directly from you
  • Parents or carers
  • Online enquiry forms

How long we keep information

We normally retain student records for up to 2 years after the final lesson or last contact.

Some financial records may be retained longer where required for tax or legal compliance.

Who we share information with

Data processors

Total Drive App

Total Drive is used to manage instructor diaries, lesson records, payments, student contact details, driving licence details, theory test progress, and driving test bookings.

  • Parents or carers where appropriate
  • External auditors or regulators where required
  • Public platforms such as our website or social media for pass announcements (with consent)

How to complain

If you have concerns about our use of your personal data please contact us using the details above.

You may also complain to the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113

Website: https://ico.org.uk/make-a-complaint/

Last updated: 8 March 2026

Website analytics and cookies

This website may use analytics tools and cookies to help us understand how visitors use our website and to improve our services. These tools may collect anonymised information such as pages visited, time spent on the website, device type and general location.

You can control or delete cookies through your browser settings.

Embedded content from other websites

Pages on this site may include embedded content such as videos, maps or booking widgets. Embedded content behaves the same way as if you had visited the other website directly.

These websites may collect data about you, use cookies and monitor your interaction with that content.

Who we are

Tuzo Driving School Ltd operates the website https://tuzodrivingschool.com.

Company Number: 17047794

For privacy enquiries please contact: tuzo@tuzodrivingschool.co.uk